Contact
Seller identification
Janaina Paula da Silva (sole trader (individual entrepreneur))
CPF 285.639.148-63
Rua Maria do Carmo Ferreira, G 44
14806-381 Araraquara, SP
Brazil
Email: support@azentie.com
Phone: +55 16 99793-3505
support@azentie.com is the fastest route and the one we recommend for everything: questions before buying, licence scope, delivery problems, refunds and data requests. We answer on business days and aim for one business day.
Phone
+55 16 99793-3505, business hours, Brasilia time (UTC-3). Phone is best for urgent order problems. Anything that needs a written record is better by email.
Postal address
Janaina Paula da Silva
Rua Maria do Carmo Ferreira, G 44
14806-381 Araraquara, SP
Brazil
What to include
- The email address you used at checkout.
- The Stripe payment reference from your receipt, for anything about an order.
- The edition you bought: Core, Pro or Agency.
Before you write
Delivery questions are answered on the Delivery Policy page, refunds on the Refund Policy page, and licence scope on the Licence page. If the answer is there, you will get it faster than by email.